SUPPORT SERVICES

CRISIS SUPPORT

If you are experiencing an emergency, please call 000 for police, fire, or ambulance services or present to your nearest hospital emergency department.

If you are in distress and require urgent counselling support, you can contact:

• Lifeline for 24-hour crisis counselling and suicide prevention services.
  Call 13 11 14, text 0477 13 11 14, or chat online

• Beyond Blue provides supportive counselling 24-hours a day.
  Call 1300 22 4636 or chat online

• 24hr Mental Health Line — Call 1800 011 511

• Suicide Call Back Service is a nationwide service that provides professional support to people who are affected by suicide.
  Call 1300 659 467 or join a web-chat

• 13 YARN for Aboriginal and Torres Strait Islander people who are going through a tough time and feel like having a yarn. Available 24 hours, 7 days a week.
  Call 13 92 76 or visit here

• QLife provides nationwide telephone and web-based services for peer support and referral for LGBTQIAP+ people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.
  Call 1800 184 527 or visit here
  

DOMESTIC VIOLENCE SUPPORT SERVICES

• 1800 RESPECT is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. Call 1800 737 732

• Orange Door offers help for people who are experiencing family violence or who need support with the care and wellbeing of children and young people. Visit their website here

• Safe Steps (VIC) provides specialist support services for anyone in Victoria who is experiencing or afraid of family violence. Call 1800 015 188 or visit their website here

• Victims of Crime Helpline offers free information and support for people affected by crime.
  Call 1800 819 817 or text 0427 767 891 8am to 11pm, 7 days a week
  
  

LGBTQIA+ SERVICES

• Rainbow Door is a free, specialist LGBTIQA+ helpline. Experienced peers provide information, referral, and support to enable LGBTIQA+ people, their friends, and their families.
  Call 1800 729 367 or text 0480 017 246 (10am to 5pm, 7 days a week)

• Queerspace offers counselling and support for relationships, families, parenting and young people with co-located services across the north- west metropolitan region of Victoria.
  Visit the website here or call 03 9663 6733

• ACON offers low-cost confidential short-term counselling (up to 12 sessions) for sexuality and gender diverse people aged 18 years or older seeking support for their mental health and wellbeing (Sydney NSW and Teleheath)
  
  

SUPPORT FOR CARERS

• Carer Gateway is an Australian Government program providing free services and support for carers. Call 1800 422 737 or visit here

• Support for Carers Program provides tailored, flexible support based on a carer's individual needs and circumstances. Call 1800 514 845 to find a local provider or visit here for more information
  
  

SEXUAL HEALTH & INTIMACY THERAPY SERVICES

• SHIPS Psychology offers tailored psychological support relating to matters of sexual health, mental health, relationships and gender for adults, located in Brunswick, VIC and via Telehealth.
  
  

RELATIONSHIP COUNSELLING

• Relationships Australia is a nation-wide service offering free and low-cost relationship support for individuals and families. You can visit their website here to find a local provider in your area