PRIVACY

Ritual Psychology is committed to the protection of client’s personal information and works in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (C’th) (Act). This policy explains how we collect, use, and store your personal information when you use our website. We’re committed to keeping your information safe and handling it responsibly.

  • 1.1 ‘Personal’ information essentially means information from which your identity is reasonably apparent.

    1.2 ‘Sensitive information’ is information about you that may include race or ethnicity, religion, beliefs, health information, sexuality, memberships, affiliations or criminal history. We will refrain from asking you about sensitive information until it is required to provide you with services during your support with Ritual Psychology.

  • 2.1 The type of personal information that we collect or hold relating to your use of this website and associated inquiry forms may include your:

    • name

    • pronouns

    • contact details

    • date of birth

    • details regarding the services you are requesting

    • details regarding your therapy goals

  • 3.1 Ritual Psychology may collect personal information in a number of ways including:

    • as a part of inquiry forms

    • during phone calls or correspondence

    • website cookies

  • 4.1 We collect, use and store your information as part of our therapy and assessment services.

    4.2 We may also collect, use and disclose personal information:

    • for purposes deemed reasonable and related to the above purpose;

    • for other purposes to which you have consented such as mailing lists;

    • as required or authorised by law.

    We do not disclose your information to outside parties unless we need to by law.

  • 6.1 Ritual Psychology will keep accurate and complete records of the personal information you provide to us, as far as is practical. However, accuracy depends on the information that is provided to us.

    6.2 You have a right access to your personal information that is held by us, subject to identity verification, and we will provide this to you in a mutually reasonable time frame.

  • 7.1 If you have any questions related to our privacy policy or the collection or storage of your personal information you may contact the director by emailing hello@ritualpsychology.com.au.

  • 8.1 If we need to change our Privacy Policy, we will notify you via email.